Effective Date: 12 August 2024

1. Introduction

Patchwork Technologies Inc. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], and when you interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. Information We Collect

2.1 Personal Data

‍We may collect personally identifiable information ("Personal Data") such as:

• Name
• Email address
• IP address
• Phone number
• Location data (if applicable)
• Any other information you provide directly to us

2.2 Usage Data

‍We may collect information on how the website is accessed and used ("Usage Data"). This may include information such as:

• Your computer's Internet Protocol address (e.g., IP address)
• Browser type
• Browser version
• The pages of our website that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers
• Other diagnostic data

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our website when you choose to do so
• To provide customer support
• To monitor the usage of our website
• To detect, prevent and address technical issues
• To comply with legal obligations
• To analyze and improve our website and services

4. Use of PostHog

We use PostHog, an analytics platform, to track and analyze usage data to help us understand how our website is used and to improve user experience. PostHog collects information about your interactions with our website, including what pages you visit, how long you stay on each page, and what features you use.

4.1 GDPR Compliance (EU and UK)

‍Under the General Data Protection Regulation (GDPR), we are required to have a lawful basis for processing your Personal Data. The lawful bases we rely on include:

• Your consent (where you have given it)
• The performance of a contract (where processing is necessary for the performance of a contract with you)
• Compliance with legal obligations
• Our legitimate interests, provided that your interests and fundamental rights do not override those interests

You have the right to withdraw your consent at any time.

4.2 CCPA Compliance (California, USA)

‍If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is being collected about you
• The right to request the deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at [insert contact information].

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We use administrative, technical, and physical security measures to protect your Personal Data. However, no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights

7.1 EU and UK Residents

‍You have the following rights under the GDPR:

• The right to access your personal data
• The right to rectify your personal data if it is incorrect or incomplete
• The right to request the erasure of your personal data
• The right to restrict the processing of your personal data
• The right to data portability
• The right to object to the processing of your personal data
• The right to lodge a complaint with a supervisory authority

7.2 California Residents

‍In addition to the rights listed under the CCPA, you also have the right to request information about the categories of personal information we have collected and the specific pieces of information we have collected about you.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]

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